Privacy Policy

1. Introduction

The Flats on Razorback ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a rental application.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name, email address, and phone number
• Current and previous addresses
• Employment information and income
• Social Security Number (for background checks)
• References and emergency contact information
• Pet information (if applicable)

Financial Information

For rental applications, we may collect:

• Bank account information
• Credit history and credit score
• Income verification documents
• Rental history

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Operating system and device information

3. How We Use Your Information

We use the information we collect to:

• Process and evaluate rental applications
• Conduct background and credit checks
• Communicate with you about your application or tenancy
• Maintain and improve our website
• Comply with legal obligations
• Protect against fraudulent activity

4. How We Share Your Information

We may share your information with:

• Credit reporting agencies for credit checks
• Background check services
• Property management software providers
• Legal and regulatory authorities when required
• Service providers who assist in our operations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Rental application information is typically retained for:

• Approved applications: Duration of tenancy plus 7 years
• Denied applications: 2 years

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of certain communications

8. Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

The Flats on Razorback
Email: theflatsonrazorbackroad@gmail.com
Fayetteville, Arkansas